The finding that ``game developers should take the initiative to respond to unfavorable reviews from Steam users'' is attracting attention. There are some reviews that say it's better not to reply.

Japanese title

「ゲーム開発者はSteamユーザーからの不評レビューに、あえて返信すべき」との知見が注目集める。“返信しない方がいい”レビューもあるけど

Summary

Joe Henson, a game designer and marketing consultant, expressed his belief in Steam reviews that ``you should respond even to negative reviews'' based on several reasons.

Details (EN)

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